I was surprised today by a tactic at the DMV. My driver's license had expired on Sunday so I hustled into the office first thing this morning to get my new identification. I was shuffled from the "take-a-number" line to the "take-your-information" line to the "take-your-money" line. But I was not anticipating the next stop. When I finished paying the cashier I expected to head over to the "take-your-picture" line but was detoured to the end of the counter where I was informed I had to take a written test. Written test? I've never had to do that before when renewing my license.
Confused, I told the clerk that I wasn't aware there was a written test. His reply, "Well, what did you do wrong in the past 5 years?" That's quite a question. No one told me to bring back copies of my journal so that I could answer it thoroughly. But then it hit me...I got a speeding ticket last year. The first in my life. And I guess when you do something wrong you not only have to pay the fine you have to stop and take a test before you get to smile for the camera.
The whole thing was a bit odd to me. The test was about driving rules and sign recognition. It's the kind of thing I expect some pimply-faced 16-year-old was taking in another section of the office. How in the world would taking this test rectify a speeding problem or an accident or some other ticketed infraction?
To add insult to injury I got yelled at when I answered my cell phone during the middle of the test. As if my sister was calling to tell me that the orange triangle sign would alert me to upcoming construction.
Does anyone fail this test? Before I took it I asked the clerk if I had been expected to study to which he replied, "No, it's fine." So what is the point? I saw none except the simple purpose of shaming a person for a mistake they already paid restitution for. It's not a big deal, but it still struck me as a bit pathetic.
Someone needs to learn something about grace and forgiveness at the DMV.